Hotel and restaurant management is one of the most promising areas of modern economic activity. This speciality entails profound knowledge in economics and marketing, management theory, information technology, foreign languages, design and advertising. The educational programme is designed for training world-class specialists for the restaurant and hospitality industry, who will be capable of achieving effective results in the activities of restaurants and hotel facilities. Students of this programme study the organization of management in the line and functional unit of accommodation facilities and restaurant business institutions of different forms of ownership and legal form of organization; process management of the service provision, related to the activities of hotel and restaurant facilities; department administration. Service – is a serving the population in various areas of daily life. This is a good scope of work for applying a wide variety of skills and abilities, where you can fully discover your creative potential.

Academic degree: bachelor in the field of services

Form of education: full-time, full-time with the use of remote technologies

Course duration:

4 years after secondary education (full-time)

3 years after the vocational secondary education (full time – traditional, distance learning technologies)

2 years after the higher education (distance learning technologies)

  • Economics and organization of hotel and restaurant business (prove yourself in the restaurant and hotel business, a highly qualified specialist in hotel and restaurant management)
  • Management in hotel and restaurant businesses (become a professional in the management of hotel and restaurant industry)
  • Innovative method of training
  • Practice-oriented courses
  • Trilingualism throughout the training
  • Advanced English, Chinese, Turkish, Italian language
  • Certified courses of booking and reservation in the service sector
  • Participation in the research institute of tourism as a part of scientific projects
  • Opportunity to undertake international internship (Turkey, Italy, Russia), in the «Tau-Turan» CJSC, in restaurants, in hotel facilities
  • Activity of the «Turan Nomads», «Global Tourism Service» business incubator, «Tourist» the tourist club

– basics of entrepreneurship in restaurant and hotel business

– technology of service in restaurants and hotels

– brand management of companies of restaurant and  hotel business

– cross-cultural communication in service

– infrastructure and logistics in the service sector

– legal regulation of business activities

– personal efficiency of an entrepreneur

– certification and standardization in the service sector

– technics of sale of services of the tourist industry

– electronic system of booking and reservation in tourism and services

– economy of hospitality enterprises

– recreation and balneology

– introduction to the enterprise

Master classes, trainings, seminars are conducted by experienced teachers, well-known specialists, business trainers in the sphere of tourism and service:

Kalenova Saulesh Abdrazahovna (professor, holder of the title «The Best University Teacher of 2015»)

Korablev Valeriy Anatolyevich (professor, holder of titles «Honored Tourism Instructor of the Republic of Kazakhstan», «Honorary Worker of Tourism of the Republic of Kazakhstan», «Honored Traveler of Russia», licentiate of  «Best coverage in tourist media of 2015»)

Vukolov Vladimir Nikolaevich (professor, Director of the Research Institute of Tourism, holder of the title «Best University Teacher of 2006, 2014»)

Khokhlenko Evgenia Anatolyevna (General Director of  «Premium Travel Company»  LLP)

Zimin Maksim Andreevich (General Director of «Master Park» LLP, President of the Rafting Federation of Kazakhstan)


Mitin Anton Aleksandrovich (Director of  «Almaty / Astana City Tour»  LLP)


Khokhlenko Viktor (Supervisor of cruise sales of marketing department of  «Premium Travel Company» LLP)

The educational programme includes a compulsory on-the-job training. In the process of training, you have the opportunity to try your hand at the leading enterprises of the hotel and restaurant business, in the field of business administration.

Bases for practice:

  • Department of Tourism and External Relations of Almaty city
  • «Kazakhstan Tourist Association»
  • Association of Tourist Agencies of Kazakhstan (ATAK)
  • «Premium Company Travel» LLP
  • «Alterra inn – Novotel Almaty City Center» LLP
  • «DARIN Construction», отель «Mercure Almaty City Center» LLP

«Sаnita Tours International» LLP

  • «Almaty / Astana City Tour» LLP
  • “Capital Tower Development” LLP – Ritz Carlton Almaty Hotel
  • “Farab” International Tourism Agency
  • “Vip Kz.Tour” LLP
  • Royal Tulip Almaty Hotel
  • Intercontinental Almaty Hotel
  • “Trio Lux Tour Company” LLP

Within the framework of international cooperation and programs on academic mobility, students have the opportunity to study and undertake an internship and practice in the partner universities offered at their choice:

Istanbul Arel University, Istanbul, Turkey;

Kastamonu University, Kastamonu, Turkey;

Berjaya University College of Hospitality, Kuala Lumpur, Malaysia;

University of Agribusiness and Regional Development, Plovdiv, Bulgaria;

Economic University of Varna, Varna, Bulgaria;

Georgian Technical University, Tbilisi, Georgia;

International Academy of Tourism in Antalya, Antalya, Turkey.

The University of Economy in Bydgoszczа, Bydgoszcz city, Bulgaria

Student’s life is bright impressions, unforgettable moments, funny meetings of friends, sporting competitions. Students have the opportunity to participate in annual city, regional and republican Olympiads, competitions, exhibitions, to conduct thematic tours, city breaks.

Students participate in various competitions, competitions, olympiads.

Also, there are courses on the preparation of guides and interpreters-guides, which are held together with the large tour operator company Almaty / Astana City Tour LLP:  http://www.city-tour.kz/index.php/component/k2/item/137-courses

The training program was developed in cooperation with the Excurs Union of Tourists, a member of the International Federation of Tourist Guides WFTG: www.wftga.org, which successfully uses this program for 10 years in neighboring countries.

Students participate in the annual Kazakhstan olympiad “The best specialists of the tourist industry of the Republic of Kazakhstan”, which is carried out by the Kazakhstan Tourist Association (KTA): http://www.kaztour-association.com/news/news_122016/news_28122016olymp.htm

Students participate in various TV programs and programs on tourism

You can familiarize yourself with the video by following the link:


http://bmtv.kz/en/teleproekty/nauka-i-obrazovanie/zolotaya-seredina/item/ 11587-zolotaya-seredina-12-06-15



Have a nice watching!

Graduates can apply professional knowledge in various spheres of tourism and service:

Department of Tourism and External Relations of Almaty city

  • akimats and state enterprises
  • Kazakhstan Tourist Association (KTA)
  • Association of Tourist Agencies of Kazakhstan (ATAK)
  • Kazakhstan association of hotels and restaurants
  • hotel and restaurant business
  • hospitality training centers
  • organizations that book tickets
  • rehabilitation centers for people with disabilities, which provide services for organization of tourist trips for the disabled
  • agencies and leisure activities organizations
  • resort business
  • sports and health services
  • business administration
  • advertising services
  • the sphere of education

Prospects of career growth of managers on tourism are connected with improvement of professional skill (in system of continuous vocational training for achievement of higher qualification).

Professional growth of the manager in the tourist sphere is connected with the management career, when you, gradually improving yourself, can become the head of the tourist company.

Khairullaeva Nazugum Ablashimovna – international chain of luxury hotels The Ritz-Carlton, server in the Vista restaurant, at the Ritz-Carlton, Almaty.

I am proud that I graduated from Turan University. Over the years, I realized that this is a unique educational institution that focuses on the needs of employers. The vast majority of my course mates work in their specialty, they have good results in their work; and many of them have still kept in touch with the university. During our studies we had a good opportunity to obtain the fundamental knowledge that is necessary for successful work and life. I always dreamed of working in the hospitality industry. The university is a good higher educational institution which takes, in my opinion, a worthy place in the system of higher education of the Republic of Kazakhstan. The university offers a decent education. All teachers are good and highly qualified specialists. I am grateful to all the teachers with whom I had met during the training. I wish Turan prosperity, well-being and promising students!

Yekpaeva Diyara Chingisovna – international chain of luxury hotels The Ritz-Carlton, hotel Ritz-Carlton, Almaty.

Turan University changed my life! Here, thanks to the excellent faculty, I got the opportunity to become a highly qualified specialist, and all the conditions for personal growth. I am grateful to “Turan” for new friends and for many positive emotions. In the framework of foreign educational practice I got acquainted with a lot of interesting and famous people, mastered the basics of the hospitality industry. Turan University gave me a chance to have unforgettable student years!

Sabina adilzhanovna taipova – Alterra inn-Novotel Almaty City Center LLP, HR Department specialist for me, my years of study at Turan University were like a never-ending fascinating, informative, instructive journey into a world full of knowledge and discoveries. During my training, I took part in such projects as “Zhas Turan”, “Best student of the year”, “Model UN University “Turan”, and took part in the project “Astana EXPO 2017”. To this day, I am very grateful to all the teachers of the Department of Tourism and service for their professionalism, support in any endeavors and motivation to achieve new goals. University years are the Foundation for building a future career, and I am glad that I gave my choice to Turan University.

I wish Turan University successful prosperity and well-being!

Yerubayeva Gulzhan

8 (727) 260 40 29,



Demeuova Bakytgul

8(727) 260 40 29, +7 (708)4876500,


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